Unemployment Insurance benefits are now live in Frances Online! The first thing UI customers with an active claim need to do is create a Frances Online account at frances.oregon.gov. After creating an account, you can submit your weekly claims using Frances Online! Learn more at unemployment.oregon.gov/frances. 

Home 1099-G

What is a 1099-G?

A Form 1099-G is a tax form we send to people we have paid unemployment insurance benefits. You use it when you are filing federal and state income taxes.

On this page:

How do I get a 1099-G for Unemployment Insurance?

We mailed 1099-G forms for 2023 already. Documents created in our old legacy systems before March 4, 2024, are not available by default in Frances Online. To keep your information safe, we do not email 1099-G forms. They are mailed to the address we have on file.

1099-G forms are created according to when payments were made, not when claims were filed. This means you will not receive a 1099-G for the 2023 tax year if all your benefit payments were made after Dec. 31, 2023. If that is the case, you’ll get a 1099-G the following year, covering the tax year when you received your payments. 

You have options to request a reprint of your 1099-G:

  • Send us a message with your request in Frances Online. Log in to Frances Online and select “I Want To...” and then “Send a Message” under “Messages.” Sending a message while logged in will help us respond more quickly.
  • If you cannot log in to Frances Online, use the Contact Us form at unemployment.oregon.gov/contact. Select “1099G Questions” in the Category menu.
  • Call the Records and Redetermination Unit and leave a voicemail at 503-947-1320.

IMPORTANT — When you make your request, please include:

  • Your full name
  • Claimant ID
  • Phone number
  • Current address

After we receive all the information, we will mail the 1099-G to the address we have on file. This letter will also be in Frances Online.

Please log in to Frances Online to make sure your address is correct before sending us a request. If you cannot log in to Frances Online and you have moved, please include information about your addresses in the request. We will need to confirm this information before sending the 1099-G, which may take more time.

The Conde B. McCullough Memorial Bridge crosses Coos Bay on U.S. Route 101 near North Bend. The green girders rise above blue water.

Why am I getting a 1099-G tax form?

We must report any unemployment benefits you received during the year to the Internal Revenue Service (IRS) and Oregon Department of Revenue. When you apply for unemployment insurance benefits, you can choose to have 10% of your weekly benefit amount withheld for federal income taxes and 6% withheld for state income taxes. You may update your withholding choice anytime in Frances Online.

Where to find your 1099-G information

We will mail you your Form 1099-G for the previous year’s benefits by Jan. 31. It will be available to view in early February in Frances Online.

Why is the amount in box 1 of my Form 1099-G different from the actual benefit amount I received?

The Form 1099-G reports the gross amount of unemployment compensation you have received, not the net amount. Once you subtract the federal and state income taxes from your Form 1099-G amount, it should match what you actually received.

In some cases, your Form 1099-G may be incorrect because payments were returned to OED or because repayments were not applied before your Form 1099-G was issued. In those situations, we will send you an amended Form 1099-G after we review your benefit payments.

If you need to file your taxes before receiving an amended Form 1099-G, the IRS has information on how to file without your amended Form 1099-G. If you have more questions, there are several ways to reach us on the Ways to Contact Us page.

If your Form 1099-G does not match your records and is extremely different (for example, you received $5,000 in benefits, but your Form 1099-G says you received $15,000), please let us know. Visit our Ways to Contact Us page for ways to ask the Benefit Payment Control team to review your claim for possible fraud. Please report any fraud or suspicion of fraud to us right away through our ID Theft form or call 1-877-668-3204.

Why didn't I receive a Form 1099-G?

There are two reasons why you may not have received a Form 1099-G:

  1. We sent your Form 1099-G to the address we have on record for you. If you moved without updating your address with us, your Form 1099-G was sent to your old address. If you did not receive your Form 1099-G in the mail, you can find it in Frances Online.
  2. All of your benefit payments were made after Dec. 31. If that is the case, you won’t get a Form 1099-G for that tax year. Instead, you’ll get a Form 1099-G the following year, covering the tax year when you received your payments.

I moved since applying for benefits. How will I get my Form 1099-G?

We sent your Form 1099-G to the address we have on file. If you have moved but have not updated your contact information, you can download the Form 1099-G in Frances Online. We also encourage you to update your address. If you have questions about address changes or downloading the form, visit our Ways to Contact Us page to find the best way a member of our Benefit Payment Control team can assist you.

What do I do with a Form 1099-G?

If you receive a Form 1099-G, you must report the information in it with your federal and state tax returns. Unemployment insurance benefits are considered taxable income.

I want taxes withheld from my unemployment benefits. How do I do that?

You may choose to have 10% of your weekly benefit amount withheld for federal income taxes and 6% withheld for state income taxes. Any taxes we withhold are immediately transmitted to the IRS and the Oregon Department of Revenue. Changing your tax status requires a completed Authorization of Tax Withholding (1040WH) form.

If you do not actively choose to have taxes withheld, we will not take them out of your benefit payments. If you do not have taxes withheld from your unemployment compensation, it could result in a tax liability.

Why did I receive a Form 1099-G when I did not apply for or receive any unemployment insurance benefits for that year?

If you received a Form 1099-G but didn't file for benefits in the year it covers, this could be fraud! Please report any fraud or suspicion of fraud to us right away through our ID Theft form or call 1-877-668-3204.

ID Theft form