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Don’t wait on hold

If you don’t want to wait on hold, you have options to get your questions answered.

To check on the status of your claim, use the Online Claim System to get an answer in moments. Go to the Online Claim System and click on the “Status of Initial Claim and Other Account Details” or “Status of Weekly Report” for details about your claim.

Still have questions? Send it through the Contact Us form and we’ll get back to you.

Due to the Memorial Day holiday, our offices will be closed Monday, May 29. We will have limited staff processing claims and making outbound calls during this time. Because of the holiday, the Unemployment Insurance program will not be accepting inbound calls, benefits may be delayed by one day, and claimants may not be able to see their claims online until May 31. Thank you.

Language updates coming soon

We are committed to ongoing language access improvements and will be updating this site in the near future. We will be adding Amharic and Traditional Chinese and removing Romanian, Khmer, Hmong, Mien, Chuukese, and Marshallese based on feedback from our customers. Thank you.

Verify your identity

You may need to verify your identity to receive benefits. We have created a detailed list of acceptable identification documents.

Search through our FAQs by clicking “Frequently Asked Questions” in the main navigation of this site, or by clicking “FAQ” under the Quick Links.

Still need assistance? Submit a ticket using our Contact Us form to hear back from a specialist.

NOTE: Response times may vary depending on the issue. Some can be solved very quickly, while others that are more complex can take more time.

Did you lose your job?
Have your hours been cut?

You may qualify for unemployment benefits to partly replace your lost earnings.

This is not a type of public assistance.

Anyone who is authorized to work in the U.S. may be eligible.

Looking for a job or retraining? Find WorkSource services in your area.

The Oregon Employment Department and the Oregon Law Center announced two settlement agreements. The first agreement follows a class action lawsuit, filed by 14 Oregonians who waited weeks or months for unemployment benefits. The lawsuit sought to resolve issues related to timeliness challenges and language barriers faced by Oregonians filing for unemployment benefits through the Employment Department.

The second settlement agreement follows a lawsuit with the goal to resolve issues related to Oregonians filing for Pandemic Unemployment Assistance who were found to be ineligible due to submitting no, or insufficient, proof of employment. All settlement reports can be found here.

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