June 2025 phone hour changes
In observance of Juneteenth, the Oregon Employment Department will not accept inbound calls on Thursday, June 19, and Friday, June 20. Phones will reopen at 9 a.m. on Monday, June 23.
WorkSource Oregon centers will be closed on Thursday, June 19, but will be open on Friday, June 20.
Because of the holiday, benefits may be delayed by one day, and claimants may not be able to see their claims online until Monday, June 23.
You can use Frances Online to file an initial application for benefits or a weekly claim. You can call the automated Weekly Claim Line at 800-982-8920 to file a weekly claim. You can use Contact Us to send us questions.
Extended due dates
We are using the holiday weekend to make important system upgrades that may delay mail. The extended due dates apply to:
• Frances Online account verification
• Questionnaires about your claim
• Reemployment orientations with WorkSource Oregon (also known as RESEA)
The new due dates are:
• If you had a due date from June 17 to 21, your due date will be extended to June 27.
• If you had a due date from June 22 to 28, your due date will be extended to July 3.
Important things to know
• Extensions do not apply to filing weekly claims or weekly job-seeking activities.
• Extensions do not apply to identity verification requirements.
Learn more on the Oregon Employment Department website.