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Requesting Overpayment Waivers

Unemployment insurance benefits play a vital role in helping people stay in their homes and keeping communities strong. However, if someone receives benefits for which they were not eligible, they will have to pay the money back. For many, receiving an overpayment notice can be scary and add stress to an already difficult time in people’s lives.

If you received an overpayment notice, we encourage you to request an overpayment waiver if repayment of that overpayment would be a financial hardship.

  • If you were overpaid state benefits – which is regular unemployment insurance – you should use the state waiver form.
  • If you were overpaid federal benefits such as Pandemic Unemployment Assistance (PUA), Federal Pandemic Unemployment Compensation (FPUC), or Lost Wages Assistance (LWA), you should use this federal waiver form.

If you don't have your overpayment notice or need help figuring out which waiver to use, use the department’s online Contact Us form or call 503-947-1995.

Search through our FAQs by clicking “Frequently Asked Questions” in the main navigation of this site, or by clicking “FAQ” under the Quick Links.

Still need assistance? Submit a ticket using our Contact Us form to hear back from a specialist.

NOTE: Response times may vary depending on the issue. Some can be solved very quickly, while others that are more complex can take more time.

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Did you lose income due to COVID-19?
Have your hours been cut?

You may qualify for unemployment benefits to partly replace your lost earnings.

This is not a type of public assistance.

Anyone who is authorized to work in the U.S. may be eligible.

Looking for a job or retraining? Find WorkSource services in your area..

The Oregon Employment Department and the Oregon Law Center announced two settlement agreements. The first agreement follows a class action lawsuit, filed by 14 Oregonians who waited weeks or months for unemployment benefits. The lawsuit sought to resolve issues related to timeliness challenges and language barriers faced by Oregonians filing for unemployment benefits through the Employment Department.

The second settlement agreement follows a lawsuit with the goal to resolve issues related to Oregonians filing for Pandemic Unemployment Assistance who were found to be ineligible due to submitting no, or insufficient, proof of employment. All settlement reports can be found here.

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