New Phone hours – Call us from 9 a.m. to 4 p.m. Tuesday-Friday. We are temporarily closing phones on Mondays to work on claims and reduce delays.  You can also send a message from your Frances Online account or use our Contact Us form.

Resources and Accessibility

The Oregon Employment Department and other organizations offer a variety of resources for workers, employers and other Oregon residents. See the topics and links below for more details.

On this page:

The underside of the Burnside Bridge in Portland is seen above the green-blue waters of the Willamette River.

Need help?

The Oregon Employment Department (OED) is an equal opportunity agency. OED provides free help so you can use our services. Some examples are sign language and spoken-language interpreters, written materials in other languages, large print, audio, and other formats. To get help, please go to and click on Contact Us or call us at 877-345-3484. TTY users call 711.

You can read more about our Language Access Policy and Language Access Procedure.

Other Benefits

You may qualify for other types of benefits, unrelated to unemployment insurance, such as paid family and medical leave, health coverage, or resources within your community.

Paid Leave Oregon

Paid Leave Oregon is a new program that allows individuals to take paid time off for many of life’s most important moments that impact our families and our health and safety. Information about benefits and who is eligible is available at

WorkSource Oregon

WorkSource Oregon is a network of public and private partners who work together to stimulate job growth by connecting businesses and workers with the resources they need to succeed. Information about services and locations is available at

Health Coverage

If you lost health coverage or don’t have health coverage, you may qualify for a free or low-cost health plan. Visit or call 1-855-268-3767.

Other Resources

211info can help you find other resources available in Oregon or in your local community, such as:

  • Help paying rent or finding housing
  • Help paying utility bills
  • Help getting groceries or other food
  • Help finding and paying for child care
  • Cash benefits
  • Immediate help for domestic violence situations
  • Help with transportation
  • Support for immigrant and undocumented communities
  • Other community resources

Visit to learn more and to locate resources. You can also:

  • Call 2-1-1 or 1-866-698-6155 (free language interpreters are available)
  • TTY dial 711 and call 1-866-698-6155
  • Text your ZIP Code to 898211 (TXT211) (English and Spanish)

Email (English and Spanish)