Step-by-step Guides on How to File your Claim during COVID-19
If you don’t file your claim correctly, it will delay your benefits by days or even weeks.
During COVID-19, the right answers to the questions on the claim form are different than you might think. Use our step-by-step guides and videos to help you file your claims correctly.
Free interpretation help for filing any kind of claim is available. Call Worksystems at 1-503-606-6969. Worksystems cannot help you with questions about an open claim with the Employment Department. They can only help with filing your initial or weekly claims over the phone in languages other than English.
PDF guides:
(English only)
- Online Claims System: Program Eligibility
- How to File an Initial Regular Unemployment Insurance (UI) Claim
- How to File a Weekly Regular Unemployment Insurance (UI) Claim
- How to File an Initial Pandemic Unemployment Assistance (PUA) Claim
- How to File a Weekly Pandemic Unemployment Assistance (PUA) Claim
- How to Create a New PIN Through the Online Claims System for PUA claimants
- How to Reset Your PIN through the Online Claims System
- How to File an Initial Pandemic Employment Emergency Compensation (PEUC) Claim (This is if you have a break in reporting)
- How to File a Weekly Pandemic Employment Emergency Compensation (PEUC) Claim (This is if you have a break in reporting)
- Filing for Lost Wage Assistance
Video guides:
For video guides in languages other than English, please click on that language in the header at the very top of this page.
Free interpretation help for filing any kind of claim is available. Call Worksystems at 1-503-606-6969. Worksystems cannot help you with questions about an open claim with the Employment Department. They can only help with filing your initial or weekly claims over the phone in languages other than English.
Webinars
Visit our YouTube channel to find previous webinars.