በተደጋጋሚ የሚጠየቁ ጥያቄዎች

ስለ ፍራንሲስ ኦንላይን እርዳታ ወይም ጠቃሚ ምክሮች ይፈልጋሉ?

• ለፈጣን አገልግሎት፣ Frances Online በfrances.oregon.gov ይጠቀሙ

  በአስተማማኝ እና ደህንነቱ በተጠበቀ ድረ ጣቢያችን በኩል ለጥቅሞች ማመልከት ፣ ለጥቅሞች ሳምንታዊ ማመልከቻ ማቅረብ ፣ ማመልከቻዎን እንደገና መጀመር፣ እና ተጨማሪ ነገር ለማድረግ ማመልከት ይችላሉ። Frances Online በweek ሰባት ቀን ይገኛል።

  እነዚህን ባህሪያት ለመጠቀም የፍራንሲስ ኦንላይን መለያ ይፍጠሩ። ፈጣን፣ ደህንነቱ የተጠበቀ እና ሁልጊዜም ይገኛል። በኮምፒተር፣ ታብሌት ወይም ስማርትፎን ላይ ሊጠቀሙበት ይችላሉ። መለያዎን አሁን በ 
  frances.oregon.gov ይፍጠሩ። 

  ስለ ፍራንሲስ ኦንላይን እርዳታ ወይም ጠቃሚ ምክሮች ይፈልጋሉ? ተጨማሪ መረጃ በ unemployment.oregon.gov/frances ያግኙ።

• የድርጊት ማዕከል፦

  ከእኛ ለሚመጡ መልእክቶች እና ለማጠናቀቅ የሚፈልጓቸውን ተግባራት ለማግኘት የድርጊት ማዕከሉን በመደበኛነት ያረጋግጡ። 

• ለጥቅማጥቅሞች ያመልክቱ፦

  የመጀመሪያ ጥያቄዎን ለመጀመር በመነሻ ስክሪን ላይ “File an Unemployment Insurance claim” የሚለውን ይምረጡ። የመጀመሪያ የይገባኛል ጥያቄዎች ለአንድ አመት ይገኛሉ፣ በተለይም እርስዎ ካስገቡበት ሳምንት ይጀምሩ። ካመለከቱ በኋላ፣ ጥቅማጥቅሞችን ለማግኘት ለሚፈልጉ ለእያንዳንዱ ሳምንት ሳምንታዊ የይገባኛል ጥያቄ ማቅረብ አለብዎት።

  How to file an initial application for benefits

• ሳምንታዊ የይገባኛል ጥያቄ ያቅርቡ፦

  የመጀመሪያ የይገባኛል ጥያቄዎን ካጠናቀቁ በኋላ በመነሻ ስክሪን ላይ “Current Unemployment Insurance Benefits” የሚል ክፍል ያያሉ። “Ready to File” የሚል የሁኔታ መልእክት ይፈልጉ። ያ በሚታይበት ጊዜ፣ ለዚያ ሳምንት ጥቅማጥቅሞችን ለማመልከት “File Now” የሚለውን መምረጥ ይችላሉ። ሳምንቱ ካለቀ በኋላ ለአንድ ሳምንት ፋይል ማድረግ ይችላሉ። በዚህ ሳምንት የመጀመሪያ የይገባኛል ጥያቄዎን ካቀረቡ፣ የመጀመሪያውን ሳምንታዊ የይገባኛል ጥያቄዎን ለማቅረብ እስከ እሁድ ድረስ መጠበቅ አለብዎት። ሳምንታዊ የይገባኛል ጥያቄ በየሳምንቱ ለጥቅማጥቅሞች ብቁ መሆንዎን ለመወሰን ይረዳናል። ጥቅማጥቅሞችን ማግኘትዎን ለመቀጠል፣ ብቁ ከሆኑ በየሳምንቱ የተለየ ሳምንታዊ የይገባኛል ጥያቄ ማቅረብ ያስፈልግዎታል።

  How to file a weekly claim

• የጥቅማጥቅም ዝርዝሮች፦

  ይህ የመነሻ ማያ ገጽ ፓነል ስለ እርስዎ የይገባኛል ጥያቄ ዝርዝሮች ይኖረዋል። 

  • የእያንዳንዱን ሳምንታዊ የይገባኛል ጥያቄ ዝርዝሮችን ለማየት “View Week History” ን ይምረጡ፣ የተከፈለበት ቀን፣ ሳምንታዊ ጥቅማ ጥቅሞችዎን፣ ተቀናሾችዎን እና ተቀናሽዎን ጨምሮ። እያንዳንዱ ሳምንት ስለዚያ ሳምንት ለሚደረጉ ውሳኔዎች ሁሉ አገናኝ አለው።
  • የይገባኛል ጥያቄዎ መቼ እንደተጀመረ፣ ስለሚቀሩት ሳምንታት ብዛት፣ ከፍተኛ ጥቅም እና የቀረውን የጥቅማጥቅም መጠን ለማየት “View or Change Benefit Details” እና በመቀጠል “Monetary”ን ይምረጡ።
  • ገንዘብዎን እንዴት እንደሚቀበሉ ለመቀየር “Update Benefit Payment Method” የሚለውን ይምረጡ። 

• ሳምንታዊ የይገባኛል ጥያቄዎች፦

  የመነሻ ማያ ገጹ በቅርቡ ይገባኛል ያልካቸው የሳምንታት ዝርዝሮች ይኖረዋል። ችግር ካለ፣ መጠይቁን መሙላት የሚያስፈልግዎት አገናኝ ሊኖር ይችላል። ለመጀመር “Respond to Questionnaire” የሚለውን አገናኝ ይምረጡ። 

• የይገባኛል ጥያቄዎን እንደገና ያስጀምሩ፦

  ለአንድ ሳምንት ወይም ከዚያ በላይ ሳምንታዊ የይገባኛል ጥያቄ ካላቀረቡ፣ ሳምንታዊ የይገባኛል ጥያቄ ለማቅረብ ከፈለጉ የይገባኛል ጥያቄዎን እንደገና ማስጀመር አለብዎት። በ “Reopen or File an Additional Claim” በሚለው ፓነል ውስጥ “Restart My Claim” የሚለውን ይምረጡ። 

  ቀደም ሲል ክፍት የስራ አጥነት ጥያቄ ካለዎት ይህንን አማራጭ ይጠቀሙ እና እርስዎ፦

  • ሳምንታዊ የይገባኛል ጥያቄዎችን ለማቅረብ አንድ ሳምንት ወይም ከዚያ በላይ አምልጦታል፣ ወይም
  • ከተጨማሪ ሥራ ጊዜ በኋላ አሁን ሥራ አጥ ሆነዋል።

  How to restart a claim

• አድራሻዎን ይቀይሩ፦

  የግብር ቅጾችን እና ጥቅማ ጥቅሞችን የሚመለከቱ ውሳኔዎችን ጨምሮ ጠቃሚ መረጃ ወደዚህ አድራሻ እንልካለን። አብዛኛዎቹ ሰነዶች በኤሌክትሮኒክ መንገድ እንዲላኩ መምረጥ ይችላሉ፣ ነገር ግን አንዳንድ ሰነዶችን በአሜሪካ መልዕክት መላክ አለብን፣ ስለዚህ የመልዕክት ሳጥንዎን ብዙ ጊዜ ያረጋግጡ። 

  ወደ ፍራንሲስ ኦንላይን ከገቡ በኋላ አድራሻዎን ለማዘመን፦

  • “I Want To…” ን ይምረጡ
  • በ “Names, Addresses, and Contacts” ፓነል ውስጥ “Manage Names and Addresses” የሚለውን ይምረጡ።
  • በሚቀጥለው ማያ ላይ “Addresses” የሚለውን ይምረጡ።
  • የእርስዎን አካላዊ ወይም የፖስታ አድራሻ ይምረጡ እና “Change this address” ን ይምረጡ።
  • መረጃውን ካዘመኑ በኋላ “Click here to verify your address” የሚለውን በመምረጥ አድራሻውን ያረጋግጡ።
  • ወደ ቀጣዩ ማያ ገጽ ለመሄድ “Next” ን ይምረጡ እና “Submit” የሚለውን ይምረጡ።

  Update your information in Frances Online

• የጥቅማጥቅም መክፈያ ዘዴ፦

  ጥቅማ ጥቅሞችዎን በቀጥታ ተቀማጭ ገንዘብ ወይም ቅድመ ክፍያ በዴቢት ካርድ ለማግኘት መመዝገብ ይችላሉ። በጥቅማጥቅም ዝርዝሮች ፓነል ውስጥ “Update Benefit Payment Method” የሚለውን በመምረጥ ምርጫዎን ማዘመን ይችላሉ። 

  የክፍያ አማራጮች

• ፒን ይፍጠሩ ወይም ይቀይሩ፦

  ሳምንታዊ የይገባኛል ጥያቄ መስመርን ለመጠቀም ፒን (የግል መለያ ቁጥር) ይፍጠሩ በ “I Want To…” ስክሪን ላይ። በ “Change My PIN for the Weekly Claim Line” በሚለው ፓነል ውስጥ “PINs for Weekly Claim Phone System” ን ይምረጡ። 

  Update your information in Frances Online

• የይገባኛል ጥያቄ ካቀረቡ በኋላ እርዳታ ይፈልጋሉ?

  መርዳት እንፈልጋለን፣ እና እኛን ለማግኘት ፈጣኑ መንገድ በፍራንሲስ ኦንላይን ላይ ያለውን “Send a Message” የሚለውን አማራጭ በመጠቀም ነው። በ “Messages” ፓነል ውስጥ “Send a Message” ለመምረጥ ግባ እና ወደ “I Want To…” ስክሪን ላይ ይሂዱ። ወደ ፍራንሲስ ኦንላይን መግባት ካልቻሉ፣ የእኛን የመስመር ላይ “ያግኙን ቅጽ” ቅጽ በ 
  unemployment.oregon.gov/contact ይጠቀሙ። አንዳንድ ጉዳዮችን ለመፍታት እስከ ሁለት ሳምንታት ሊወስድ ቢችልም፣ አንዳንድ ጉዳዮችን በጥያቄው ቀን ውስጥ መፍታት እንችላለን። 

  Send a message through Frances Online