በተደጋጋሚ የሚጠየቁ ጥያቄዎች

በአስተማማኝ እና ደህንነቱ በተጠበቀ ድረ ጣቢያችን በኩል ለጥቅሞች ማመልከት ፣ ለጥቅሞች ሳምንታዊ ማመልከቻ ማቅረብ ፣ ማመልከቻዎን እንደገና መጀመር፣ እና ተጨማሪ ነገር ለማድረግ ማመልከት ይችላሉ። Frances Online በweek ሰባት ቀን ይገኛል።

እነዚህን ባህሪያት ለመጠቀም የፍራንሲስ ኦንላይን መለያ ይፍጠሩ። ፈጣን፣ ደህንነቱ የተጠበቀ እና ሁልጊዜም ይገኛል። በኮምፒተር፣ ታብሌት ወይም ስማርትፎን ላይ ሊጠቀሙበት ይችላሉ። መለያዎን አሁን በ 
frances.oregon.gov ይፍጠሩ። 

ስለ ፍራንሲስ ኦንላይን እርዳታ ወይም ጠቃሚ ምክሮች ይፈልጋሉ? ተጨማሪ መረጃ በ unemployment.oregon.gov/frances ያግኙ።

ከእኛ ለሚመጡ መልእክቶች እና ለማጠናቀቅ የሚፈልጓቸውን ተግባራት ለማግኘት የድርጊት ማዕከሉን በመደበኛነት ያረጋግጡ። 

የመጀመሪያ ጥያቄዎን ለመጀመር በመነሻ ስክሪን ላይ “File an Unemployment Insurance claim” የሚለውን ይምረጡ። የመጀመሪያ የይገባኛል ጥያቄዎች ለአንድ አመት ይገኛሉ፣ በተለይም እርስዎ ካስገቡበት ሳምንት ይጀምሩ። ካመለከቱ በኋላ፣ ጥቅማጥቅሞችን ለማግኘት ለሚፈልጉ ለእያንዳንዱ ሳምንት ሳምንታዊ የይገባኛል ጥያቄ ማቅረብ አለብዎት።

How to file an initial application for benefits

የመጀመሪያ የይገባኛል ጥያቄዎን ካጠናቀቁ በኋላ በመነሻ ስክሪን ላይ “Current Unemployment Insurance Benefits” የሚል ክፍል ያያሉ። “Ready to File” የሚል የሁኔታ መልእክት ይፈልጉ። ያ በሚታይበት ጊዜ፣ ለዚያ ሳምንት ጥቅማጥቅሞችን ለማመልከት “File Now” የሚለውን መምረጥ ይችላሉ። ሳምንቱ ካለቀ በኋላ ለአንድ ሳምንት ፋይል ማድረግ ይችላሉ። በዚህ ሳምንት የመጀመሪያ የይገባኛል ጥያቄዎን ካቀረቡ፣ የመጀመሪያውን ሳምንታዊ የይገባኛል ጥያቄዎን ለማቅረብ እስከ እሁድ ድረስ መጠበቅ አለብዎት። ሳምንታዊ የይገባኛል ጥያቄ በየሳምንቱ ለጥቅማጥቅሞች ብቁ መሆንዎን ለመወሰን ይረዳናል። ጥቅማጥቅሞችን ማግኘትዎን ለመቀጠል፣ ብቁ ከሆኑ በየሳምንቱ የተለየ ሳምንታዊ የይገባኛል ጥያቄ ማቅረብ ያስፈልግዎታል።

How to file a weekly claim

ይህ የመነሻ ማያ ገጽ ፓነል ስለ እርስዎ የይገባኛል ጥያቄ ዝርዝሮች ይኖረዋል። 

• የእያንዳንዱን ሳምንታዊ የይገባኛል ጥያቄ ዝርዝሮችን ለማየት “View Week History” ን ይምረጡ፣ የተከፈለበት ቀን፣ ሳምንታዊ ጥቅማ ጥቅሞችዎን፣ ተቀናሾችዎን እና ተቀናሽዎን ጨምሮ። እያንዳንዱ ሳምንት ስለዚያ ሳምንት ለሚደረጉ ውሳኔዎች ሁሉ አገናኝ አለው።
• የይገባኛል ጥያቄዎ መቼ እንደተጀመረ፣ ስለሚቀሩት ሳምንታት ብዛት፣ ከፍተኛ ጥቅም እና የቀረውን የጥቅማጥቅም መጠን ለማየት “View or Change Benefit Details” እና በመቀጠል “Monetary”ን ይምረጡ።
• ገንዘብዎን እንዴት እንደሚቀበሉ ለመቀየር “Update Benefit Payment Method” የሚለውን ይምረጡ። 

የመነሻ ማያ ገጹ በቅርቡ ይገባኛል ያልካቸው የሳምንታት ዝርዝሮች ይኖረዋል። ችግር ካለ፣ መጠይቁን መሙላት የሚያስፈልግዎት አገናኝ ሊኖር ይችላል። ለመጀመር “Respond to Questionnaire” የሚለውን አገናኝ ይምረጡ። 

ለአንድ ሳምንት ወይም ከዚያ በላይ ሳምንታዊ የይገባኛል ጥያቄ ካላቀረቡ፣ ሳምንታዊ የይገባኛል ጥያቄ ለማቅረብ ከፈለጉ የይገባኛል ጥያቄዎን እንደገና ማስጀመር አለብዎት። በ “Reopen or File an Additional Claim” በሚለው ፓነል ውስጥ “Restart My Claim” የሚለውን ይምረጡ። 

ቀደም ሲል ክፍት የስራ አጥነት ጥያቄ ካለዎት ይህንን አማራጭ ይጠቀሙ እና እርስዎ፦

• ሳምንታዊ የይገባኛል ጥያቄዎችን ለማቅረብ አንድ ሳምንት ወይም ከዚያ በላይ አምልጦታል፣ ወይም
• ከተጨማሪ ሥራ ጊዜ በኋላ አሁን ሥራ አጥ ሆነዋል።

How to restart a claim

የግብር ቅጾችን እና ጥቅማ ጥቅሞችን የሚመለከቱ ውሳኔዎችን ጨምሮ ጠቃሚ መረጃ ወደዚህ አድራሻ እንልካለን። አብዛኛዎቹ ሰነዶች በኤሌክትሮኒክ መንገድ እንዲላኩ መምረጥ ይችላሉ፣ ነገር ግን አንዳንድ ሰነዶችን በአሜሪካ መልዕክት መላክ አለብን፣ ስለዚህ የመልዕክት ሳጥንዎን ብዙ ጊዜ ያረጋግጡ። 

ወደ ፍራንሲስ ኦንላይን ከገቡ በኋላ አድራሻዎን ለማዘመን፦

• “I Want To…” ን ይምረጡ
• በ “Names, Addresses, and Contacts” ፓነል ውስጥ “Manage Names and Addresses” የሚለውን ይምረጡ።
• በሚቀጥለው ማያ ላይ “Addresses” የሚለውን ይምረጡ።
• የእርስዎን አካላዊ ወይም የፖስታ አድራሻ ይምረጡ እና “Change this address” ን ይምረጡ።
• መረጃውን ካዘመኑ በኋላ “Click here to verify your address” የሚለውን በመምረጥ አድራሻውን ያረጋግጡ።
• ወደ ቀጣዩ ማያ ገጽ ለመሄድ “Next” ን ይምረጡ እና “Submit” የሚለውን ይምረጡ።

Update your information in Frances Online

ጥቅማ ጥቅሞችዎን በቀጥታ ተቀማጭ ገንዘብ ወይም ቅድመ ክፍያ በዴቢት ካርድ ለማግኘት መመዝገብ ይችላሉ። በጥቅማጥቅም ዝርዝሮች ፓነል ውስጥ “Update Benefit Payment Method” የሚለውን በመምረጥ ምርጫዎን ማዘመን ይችላሉ። 

የክፍያ አማራጮች

ሳምንታዊ የይገባኛል ጥያቄ መስመርን ለመጠቀም ፒን (የግል መለያ ቁጥር) ይፍጠሩ በ “I Want To…” ስክሪን ላይ። በ “Change My PIN for the Weekly Claim Line” በሚለው ፓነል ውስጥ “PINs for Weekly Claim Phone System” ን ይምረጡ። 

Update your information in Frances Online

መርዳት እንፈልጋለን፣ እና እኛን ለማግኘት ፈጣኑ መንገድ በፍራንሲስ ኦንላይን ላይ ያለውን “Send a Message” የሚለውን አማራጭ በመጠቀም ነው። በ “Messages” ፓነል ውስጥ “Send a Message” ለመምረጥ ግባ እና ወደ “I Want To…” ስክሪን ላይ ይሂዱ። ወደ ፍራንሲስ ኦንላይን መግባት ካልቻሉ፣ የእኛን የመስመር ላይ “ያግኙን ቅጽ” ቅጽ በ 
unemployment.oregon.gov/contact ይጠቀሙ። አንዳንድ ጉዳዮችን ለመፍታት እስከ ሁለት ሳምንታት ሊወስድ ቢችልም፣ አንዳንድ ጉዳዮችን በጥያቄው ቀን ውስጥ መፍታት እንችላለን። 

Send a message through Frances Online

Frances Online ክፍያ መጠየቅ የሚፈልጉበትን ሳምንት የማያሳይ ከሆነ የክፍያ ጥያቄዎን እንደገና መጀመር ሊኖርብዎት ይችላል። በሚከተሉት ሁኔታዎች የክፍያ ጥያቄዎን እንደገና መጀመር ይኖርብዎታል:

• ሳምንታዊ የክፍያ ጥያቄ ካላስመዘገቡ።
• በህመም፣ እረፍት ወይም ሌላ ምክንያት ሳምንታዊ የክፍያ ጥያቄዎችን ማስመዝገብዎን ካቆሙ።
• ሳምንታዊ የክፍያ ጥያቄ ማስመዝገብን ከረሱ።
• ለአንድ ሳምንት ወይም ከዚያ በላይ የሙሉ ሰዓት ስራ ከሰሩ።
• በአንድ ሳምንት ውስጥ ከሳምንታዊ የጥቅማ ጥቅም መጠንዎ የበለጠ ክፍያ ካገኙ።

ከ ክፍያ ጥያቄ እንደገና መጀመር ገጽላይ ተጨማሪ ይወቁ። በFrances Online ላይ የክፍያ ጥያቄን እንደገና ማስጀመርን የተመለከቱ ደረጃ በደረጃ መመሪያዎችን ለማግኘት ወደ የክፍያ ጥያቄ እንዴት እንደገና እንደሚጀመር ይግቡ።

አሰሪዎ የስራ ሰዓቶችዎን ከቀነሰብዎት ወይም ከስራ ከቀነሰዎት እና ወደ ሙሉ ሰዓት ስራ የሚመለሱ ከሆነ በጊዜያዊነት ስራ አጥ እንደሆኑ አድርገን ልንወስድ እንችላለን። ስራ ከመፈለግ ይልቅ ከአሰሪዎ ጋር ግንኙነት ማድረግዎን መቀጠል አለብዎት። በጊዜያዊነት ስራ አጥ እንደሆኑ ተደርገው ለመቆጠር የሚከተሉትን መስፈርቶች በማሟላትዎ መቀጠል አለብዎት:  

• አሰሪዎ ከስራዎ የቀነሰዎት ወይም የስራ ሰዓቶችዎን የቀነሰብዎት በመሆኑ፣ እና ወደ መደበኛ አሰሪዎ እንደሚመለሱ የሚጠብቁ በመሆኑ። 
• ወደ የሙሉ ሰዓት ስራዎ ወይም ከሳምንታዊ የጥቅማ ጥቅም መጠንዎ የበለጠ ወደሚከፍልዎ ስራ የሚመለሱ በመሆኑ። 
• በጊዜያዊነት ስራ አጥ በሆኑበት ሳምንት እና ወደ ስራ በሚመለሱበት ሳምንት መካከል አራት ወይም ከዚያ በታች ሙሉ የካላንደር ሳምንታት (ከእሁድ እስከ ቅዳሜ) ያሉ በመሆኑ።  

ወደ ስራ እንደሚመለሱ የሚጠብቁበትን ቀን ልንጠይቅ እንችላለን። ወደ እዛ አሰሪዎ ሥራ የማይመለሱ ከሆነ ይህን ለእኛ መንገር እና ወዲያውኑ ስራ መፈለግ መጀመር አለብዎት። 

በጊዜያዊነት ሥራ አጥ የሚሆኑ ከሆነ ሳምንታዊ የክፍያ ጥያቄዎ አሁንም የሥራ ፍለጋዎችን እንዲያስገቡ ሊጠይቅዎ ይችላል። በጊዜያዊነት ሥራ አጥ ተደርገው የሚቆጠሩ ስለመሆንዎ የሚገልጽ ደብዳቤ እንልክልዎታለን፣ ነገር ግን አሁንም ለጥቅማ ጥቅሞች ብቁ ለመሆን መስፈርቶቹን ማሟላት አለብዎ። አንዳንድ ምክንያቶች የሚከተሉት ናቸው: 

• ከአራት ሙሉ ሳምንታት በላይ ሥራ አጥ እንደሚሆኑ የሚጠብቁ ከሆነ በጊዜያዊነት ስራ አጥ እንደሆኑ አድርገን የማንወስድ በመሆኑ ለጥቅማ ጥቅሞች ብቁ ለመሆን አስፈላጊ መስፈርቶቹን ማሟላት አለብዎ።
• በጊዜያዊነት ስራ አጥ እንደሆኑ አድርገን የምንወስድዎ መሆኑን የሚገልጽ ደብዳቤ ከደረሰዎት፣ ነገር ግን ሳምንታዊ የክፍያ ጥያቄዎ የስራ ፍለጋዎችን የሚጠይቅ ከሆነ የትኛውንም የሥራ ፍለጋዎች እንዳላጠናቀቁ ሪፖርት ማድረግ ይችላሉ።
• ከዚያ በኋላ በFrances Online አካውንትዎ ላይ ተጨማሪ መረጃ የሚጠይቅ አዲስ መጠይቅ ይደርስዎታል። እባክዎ ይህን መጠይቅ በተቻለ መጠን በጥንቃቄ ይሙሉ።
• ተጨማሪ አሰተያየቶች የሚያቀርቡበት አማራጭ ከተሰጠዎት በጊዜያዊነት ስራ አጥ እንደሆኑ ይጻፉ እና አሰሪዎ ጋር ወደ ስራ የሚመለሱበትን ቀን ይስጡን። 

በተዘጋ ማህበር ውስጥ በጥሩ አቋም ላይ የሚገኙ አባል ከሆኑ ስራ ከመፈለግ ይልቅ ከማህበርዎ ጋር ግንኙነት በማድረግዎ መቀጠል ይኖርብዎታል። ሳምንታዊ የክፍያ ጥያቄዎ አሁንም የሥራ ፍለጋ የሚጠይቅዎ ከሆነ፡ 

• የትኛውንም የሥራ ፍለጋዎች እንዳላጠናቀቁ ሪፖርት ያድርጉ።
• በFrances Online አካውንትዎ ላይ ተጨማሪ መረጃ የሚጠይቅ አዲስ መጠይቅ ይደርስዎታል። እባክዎ ይህን መጠይቅ በተቻለ መጠን በጥንቃቄ ይሙሉ።
• ተጨማሪ አስተያየቶች እንዲሰጡ የሚጠይቅ አማራጭ የሚሰጥዎ ከሆነ በተዘጋ ማህበር ውስጥ እንዳሉ ይጻፉ። እባክዎ የማህበሩን ስም እና ቁጥር ያካቱ።